Virtual Assistant FAQs

What is a Virtual Assistant?
A virtual assistant or VA is a professional business owner that provides administrative, marketing, project management, creative, and technical support to business owners, entrepreneurs and other busy professionals. Virtual Assistants work from their own offices and use their own equipment and software. A VA can help with any task or project that is usually handled by an on-site employee. A successful VA usually has multiple clients and is constantly updating their knowledge, skills, and using the latest in technology to deliver a superior service. VA’s are subcontractors that are only paid for the hours required to perform each task. Since we are not an employee, you do not pay for breaks, lunches, vacations and benefits. These are just some of the cost effective benefits of working with a Virtual Assistant. It’s very easy to get started? Request your free 30-Minute consultation.

What are the benefits of using a Virtual Assistant?
The best thing about contracting with a virtual assistant is that you get instant support of a highly skilled individual, but only when you need the services. Try comparing the costs of hiring someone on staff versus contracting with a virtual assistant. It’s almost double! Using a virtual assistant cuts down on your overhead as well as any employee benefits, taxes, and insurance you would normally be responsible for. There is no wasted downtime; you pay only for the time we spend working on your project or tasks.

What type of Virtual Assistant Services do you offer business owners?
We offer clients ongoing support through our monthly retainer subscriptions and project based support for those needing occasional help. Our Basic, Classic and Plus Plans work for most businesses, but we can also customize a package based on your individual needs.. Our services range from Administration and Online Business Management to Marketing and Graphic Design. As a CT Virtual client, you get your very own Virtual Assistant. The Virtual Assistants we hire are all U.S. based and go through a rigorous on-boarding process that includes skill-testing. Any services offered through CT Virtual are based on years of experience in performing and we are highly motivated to complete all projects in a timely and professional manner.

How quickly will my project or tasks be completed?
We are committed to delivering on deadline. Turnaround time can depend on the complexity and urgency of the project or tasks at hand. Our turnaround time is between 24 to 48 hours to complete most tasks. If your project is time sensitive, the deadline will be agreed upon before the work begins.

How do we communicate and work together?
We use email, telephone, Skype, messenger, screen-sharing and project management tools to communicate with our clients. We will do our best to accommodate your business and your preferred style of communication when delegating tasks.

How do I get started?
To request your free 30-minute consultation or to learn more about our Virtual Assistant Services, please use our priority contact form. We’ll get in touch within one business day to discuss your needs and answer all your questions. We look forward to learning how we can assist you.

Small Business Websites from Chroma Sites